PSD3/PSR Is Raising the Bar: Fraud, Liability and the Future of Authentication

How OTP Bank Moldova Modernized Corporate Authentication and Strengthened Readiness for PSD3/PSR

PSD3/PSR is raising the expectations for strong customer authentication. Banks are expected to deliver authentication methods that provide stronger protection against phishing and modern fraud while keeping the experience simple for legitimate users. They also need to offer appropriate alternatives to mobile phone-based authentication for customers and use cases where mobile authentication is not suitable. The transition from legacy authentication technologies to phishing-resistant methods is becoming an important part of PSD3/PSR readiness.

In this webinar, experts from OTP Bank Moldova and Wultra will discuss how banks can prepare for the next generation of strong customer authentication. Using a real deployment from OTP Bank Moldova, replacing legacy OTP-based hardware tokens with a modern FIDO2 approach that improves both security and user experience while supporting future PSD3/PSR requirements.

The session will cover the evolving fraud landscape, PSD3/PSR's impact on strong customer authentication, practical implementation lessons from a live European deployment, and a short demonstration of the solution in practice.

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What you’ll learn:

• Why phishing-resistant authentication is becoming a strategic priority under PSD3/PSR.
• What challenges banks face when replacing legacy OTP hardware tokens.
• How OTP Bank Moldova improved both security and user experience for corporate customers using FIDO2 authentication.
• Lessons learned from a real production deployment, including migration, adoption and operational considerations.
• How modern authentication helps banks become PSD3-ready while strengthening resilience against phishing and transaction fraud.